Atlantic Airport Taxis

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Frequently Asked Questions

Booking a taxi with Atlantic Airport Taxis is quick and easy. You can book online through our user-friendly website by entering your pickup and drop-off locations, selecting the date and time, and choosing your preferred vehicle. Alternatively, you can give us a call, and our customer service team will assist you in making the reservation. We recommend booking in advance to ensure availability, especially during peak travel times.

While we are based in Luton and specialize in transfers to and from Luton Airport, we offer nationwide pickup and drop-off services. This means we can collect you from anywhere in the UK and take you to your destination in or around Luton. Whether you’re traveling from another city or need to be dropped off at a location outside of Luton, our service is flexible and designed to meet your needs.

We understand that flight delays can happen, and we are prepared for such situations. Our drivers monitor your flight status in real-time, so we’ll be aware of any delays. We also offer a complimentary 45-minute waiting period after your flight lands, allowing you plenty of time to get through customs and baggage claim. If there is a significant delay beyond this period, please get in touch with us so we can make any necessary adjustments to your pickup time.

Yes, you can choose the vehicle that best suits your needs when booking with us. Our fleet includes a variety of options, such as Saloon cars for small groups, Estate cars for extra luggage space, Comfort class vehicles for a more luxurious ride, and 6 or 8 Seaters for larger groups. Simply select your preferred vehicle during the booking process, and we will do our best to accommodate your request based on availability.

The amount of luggage you can bring depends on the type of vehicle you select. For example:

  • Saloon cars can accommodate up to two medium-sized suitcases.
  • Estate cars provide extra luggage space, fitting up to three large suitcases.
  • Comfort class vehicles offer space for three large suitcases while providing additional comfort.
  • 6 Seater vehicles can accommodate several suitcases along with passenger space.
  • 8 Seater vehicles are ideal for large groups, with ample room for multiple suitcases and carry-on items.

If you have specific luggage requirements or bulky items, please let us know when booking so we can recommend the best vehicle for your needs.

Yes, we offer child seats upon request to ensure the safety and comfort of your little ones during the journey. When making your booking, please inform us of your need for a child seat, including the age and weight of the child, so we can provide the appropriate seat. We can supply both infant and booster seats, ensuring compliance with UK safety regulations.

The safety of our passengers is our top priority. All of our vehicles are regularly serviced and maintained to the highest standards. Our drivers are fully licensed, experienced, and undergo regular background checks and training to ensure they meet our stringent safety standards. Additionally, our vehicles are equipped with safety features such as airbags, seat belts, and ABS braking systems. During the journey, our drivers follow all traffic regulations and drive with care to ensure your safety.

We accept a variety of payment methods for your convenience, including major credit and debit cards (Visa, MasterCard, American Express), online payments via our secure booking platform, and cash payments directly to the driver. For corporate clients, we also offer invoicing options upon request. All transactions are secure, and you will receive a receipt for your payment.

Yes, we understand that travel plans can change. You can modify or cancel your booking by contacting us directly via phone or email. Please note that changes are subject to availability and may incur additional charges depending on the timing and nature of the modification. For cancellations, please refer to our cancellation policy, which will be provided to you at the time of booking.

If you need to cancel your booking, please contact us as soon as possible. Cancellations made with sufficient notice may be eligible for a full or partial refund, depending on our cancellation policy. Cancellations made less than 24 hours before the scheduled pickup time may incur a cancellation fee. We strive to be as flexible as possible, so please reach out to us if your plans change.

Why Choose Atlantic Airport Taxis?

Reliable Airport Transfers

Our prompt and dependable airport transfer services ensure you reach your destination on time, every time. We specialize in transfers to and from Luton Airport, making your travel experience smooth and hassle-free.

Nationwide Pickup Service

We offer nationwide pickup services for customers traveling to Luton or nearby areas. No matter where you are in the UK, we can get you to your destination comfortably and efficiently.

Corporate Travel Solutions

Our professional and discreet corporate travel services cater to business clients who require punctuality, comfort, and privacy. Let us handle your transportation needs while you focus on business.

Transparent Pricing

We believe in clear and upfront pricing with no hidden fees. Our competitive rates ensure you get the best value for your money, with the cost of your journey confirmed before you even step into the car.

Professional Drivers

Our team of experienced drivers is committed to delivering excellent customer service. With their local knowledge and professional demeanor, you’ll experience a safe and pleasant journey every time.

24/7 Availability

Whether it’s an early morning flight or a late-night return, we’re available around the clock to meet your transportation needs. Our 24/7 service ensures you can always count on us, no matter the time.